Shipping & Returns

International Orders
We use International Express Service for all international deliveries. All orders are free shipping. Usually, if every item in your order is in stock, goods will be shipped out 1-2 days after receiving the order. Please allow around 3-5 working days from dispatch. Additional delays may occur during the months of September - March due to the high demand and heavy load on postal services and customs.
Cancellations
Should you wish to cancel your order, you must contact our online customer service or email us immediately. Majority of orders are dispatched within 1-2 days from the order date. Shipped orders cannot be cancelled.
Returns

In the unlikely event of manufacturing faults, we would replace/repair the products at no cost to the customer. To return an item, you must email us and inform us of the reason. We will then provide you with further instructions. We do accept returns on all unworn new items within 7 days of receipt of the product. Once the item arrives we will credit your original method of payment, The customer is responsible for shipping the item back if the items was not wrong size or not quality issues.
Exchanges
Please contact us with your Order ID and the tracking number of your order. If you would like to exchange items for a different style, you would have to return your items for a refund (as per Return policy) and place a new order for the style you prefer.
You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you.
Back